Thursday, January 27, 2011

Dear Willows Residents:


We want to inform you that due to some pipes freezing and breaking in the outside showers we have incurred some water damage in the HOA office and in the hallway to the hot tub and weight room.


For the next couple of weeks there will be repairs taking place. We will be painting and replacing baseboards, taking out old and putting in new carpet, and replacing the tile on the outside showers.


Please be careful when using the clubhouse while construction is taking place. We ask you to please proceed with caution and enter at your own risk when by the areas of repair.


We thank you for your patience and understanding while we get this fixed. Please feel free to email us at thewillowshoa@gmail.com or call us with any questions at 801-427-8037.


Sincerely,


The Willows of Springville HOA Board


Wednesday, January 26, 2011

Clubhouse Update 1/26/11

Monday evening Emily noticed the Clubhouse Office floor was wet. Long story made short: A water pipe froze and cracked. The main water supply has been turned off and a plumber has been contacted for repairs. More details to come.

-Michael

Monday, January 17, 2011

Clubhouse Update 1/17/11

Happy New Year everyone! A quick update:

-The universal workout machine: Champion Fitness came by this morning and made final repairs. The machine is now fully operational for your use! The elliptical machine requires a little maintenance but that should be resolved today as well. With the gym completely up and running please let us know if any thing comes up with any of the equipment, or any other issues!

-The entertainment system functionality: We're scheduling a locksmith to come out and make a key for the latching mechanism that will open the wall to allow us to rewire the system, or replace the receiver, so the projector and other components will all function correctly for all who wish to view television in the TV room. We appreciate your patience with this matter.

-Men's washroom toilet: I received word this morning that the men's restroom toilet is not operating. I will take a look at the toilet Thursday morning on my next day off and see if I can make the repairs or see if it will be necessary to call a plumber. Hopefully it's nothing over my head so we can save the community some money.

The minutes from January's HOA meeting last Thursday will be typed up and provided for review along side the calendar box in the clubhouse main entrance by the end of this week.

With thanks,
Michael

Wednesday, January 5, 2011

January Board Meeting

The January Board Meeting has been moved to tomorrow Thursday January 6th at 8:00pm. Please come and take part in our meeting with us. We love to have homeowners there to help us know exactly what the community wants and needs. Hope to see you there!!

Wednesday, December 22, 2010

Community Update 12/22/10

Happy Wednesday everyone! Just want to thank everyone that came out and participated in the Christmas Party last night. It was a lot of fun and we missed all those that were not able to make it.

I'll write in the first person although I'm speaking on behalf of, "We", the Board. I want to write about yesterday's hiccup regarding the snow storm and snow removal. I apologize to you all who were inconvenienced, were late to appointments/work, or had to remove snow yourselves because the snow was not removed at an earlier time frame.

Both Tyler and myself have spoken with our landscaper and created our expectations regarding snow removal going forward. The contract which is being revised will clearly state that snow removal services are to commence no later than 5am if snow accumulation exceeds 1".

Thank you for your patience as we work out the kinks with new Board members and transitioning into unfamiliar positions. It is our intention not to repeat yesterday's experience.

-Michael

Tuesday, December 21, 2010

Don't Forget! The Willows Christmas Party is tonight at 7:00pm!!

Come on down for a fun night with your friends and neighbors. Enjoy some holiday treats and win a great prize. We will be giving away gift cards, Ogio laptop bags, Calle soccer gear, flirty aprons and more. Hope to see you there!

Wednesday, December 15, 2010

HOA Board Meeting 12/14/10

Happy Wednesday everyone! Last night's Board meeting included good feedback from community members and resulted in decisions which will increase transparency to keep the community informed of community issues and Board responses. Here are some highlights from last night's meeting:

-D&T Landscaping was present to propose the 2011 landscaping contract, A lot more specificity was drafted into the contract with a round or two of revisions to come so that there is less room for interpretation of duties and more accountability for performance and resident satisfaction. A number of issues that were presented during the annual meeting in October, as well as recent requests by residents, were addressed and we feel that these issues will be adequately resolved.

-Positions and duties among Board members were restructured. There are currently 6 Board members with one vacancy that needs to be filled.

-Future Board agendas will be distributed electronically as well as posted physically in the Clubhouse prior to Board meetings so community members can know what items of business will be discussed during that month's meeting. In addition, meeting minutes will likewise be posted both electronically and physically for community members to review if they were unable to attend the meeting to see the results of the Board's decisions. We really feel that by taking these steps everyone will be much better informed about current issues and how they are being managed.

On a side note, regarding the Universal machine in the gym... Champion Fitness was out on Monday, the 13th to make final repairs to the machine only to again find out that they possessed insufficient materials to complete the repair. I believe this will be the last go around with Champion Fitness and while they will likely be able to complete repairs before end-of-month another fitness machine repair service will be identified and called upon should repairs be needed in the future. I, personally, appreciate every one's patience with respect to these seemingly endless rounds of unsuccessful repair attempts.

That's all that comes to mind at the moment. Wishing you well and warmth on this snowy, December day! Happy holidays! -Michael