Happy Wednesday everyone! Just want to thank everyone that came out and participated in the Christmas Party last night. It was a lot of fun and we missed all those that were not able to make it.
I'll write in the first person although I'm speaking on behalf of, "We", the Board. I want to write about yesterday's hiccup regarding the snow storm and snow removal. I apologize to you all who were inconvenienced, were late to appointments/work, or had to remove snow yourselves because the snow was not removed at an earlier time frame.
Both Tyler and myself have spoken with our landscaper and created our expectations regarding snow removal going forward. The contract which is being revised will clearly state that snow removal services are to commence no later than 5am if snow accumulation exceeds 1".
Thank you for your patience as we work out the kinks with new Board members and transitioning into unfamiliar positions. It is our intention not to repeat yesterday's experience.
-Michael
Wednesday, December 22, 2010
Tuesday, December 21, 2010
Don't Forget! The Willows Christmas Party is tonight at 7:00pm!!
Come on down for a fun night with your friends and neighbors. Enjoy some holiday treats and win a great prize. We will be giving away gift cards, Ogio laptop bags, Calle soccer gear, flirty aprons and more. Hope to see you there!
Wednesday, December 15, 2010
HOA Board Meeting 12/14/10
Happy Wednesday everyone! Last night's Board meeting included good feedback from community members and resulted in decisions which will increase transparency to keep the community informed of community issues and Board responses. Here are some highlights from last night's meeting:
-D&T Landscaping was present to propose the 2011 landscaping contract, A lot more specificity was drafted into the contract with a round or two of revisions to come so that there is less room for interpretation of duties and more accountability for performance and resident satisfaction. A number of issues that were presented during the annual meeting in October, as well as recent requests by residents, were addressed and we feel that these issues will be adequately resolved.
-Positions and duties among Board members were restructured. There are currently 6 Board members with one vacancy that needs to be filled.
-Future Board agendas will be distributed electronically as well as posted physically in the Clubhouse prior to Board meetings so community members can know what items of business will be discussed during that month's meeting. In addition, meeting minutes will likewise be posted both electronically and physically for community members to review if they were unable to attend the meeting to see the results of the Board's decisions. We really feel that by taking these steps everyone will be much better informed about current issues and how they are being managed.
On a side note, regarding the Universal machine in the gym... Champion Fitness was out on Monday, the 13th to make final repairs to the machine only to again find out that they possessed insufficient materials to complete the repair. I believe this will be the last go around with Champion Fitness and while they will likely be able to complete repairs before end-of-month another fitness machine repair service will be identified and called upon should repairs be needed in the future. I, personally, appreciate every one's patience with respect to these seemingly endless rounds of unsuccessful repair attempts.
That's all that comes to mind at the moment. Wishing you well and warmth on this snowy, December day! Happy holidays! -Michael
-D&T Landscaping was present to propose the 2011 landscaping contract, A lot more specificity was drafted into the contract with a round or two of revisions to come so that there is less room for interpretation of duties and more accountability for performance and resident satisfaction. A number of issues that were presented during the annual meeting in October, as well as recent requests by residents, were addressed and we feel that these issues will be adequately resolved.
-Positions and duties among Board members were restructured. There are currently 6 Board members with one vacancy that needs to be filled.
-Future Board agendas will be distributed electronically as well as posted physically in the Clubhouse prior to Board meetings so community members can know what items of business will be discussed during that month's meeting. In addition, meeting minutes will likewise be posted both electronically and physically for community members to review if they were unable to attend the meeting to see the results of the Board's decisions. We really feel that by taking these steps everyone will be much better informed about current issues and how they are being managed.
On a side note, regarding the Universal machine in the gym... Champion Fitness was out on Monday, the 13th to make final repairs to the machine only to again find out that they possessed insufficient materials to complete the repair. I believe this will be the last go around with Champion Fitness and while they will likely be able to complete repairs before end-of-month another fitness machine repair service will be identified and called upon should repairs be needed in the future. I, personally, appreciate every one's patience with respect to these seemingly endless rounds of unsuccessful repair attempts.
That's all that comes to mind at the moment. Wishing you well and warmth on this snowy, December day! Happy holidays! -Michael
Saturday, December 11, 2010
Clubhouse Update 12/11/10
Good morning again! I received a call from Champion Fitness yesterday afternoon requesting to come out Monday, December 13th around 2pm to complete repairs on the Universal machine. Hopefully by this coming Monday evening the gym will be 100% operational for the community! Let's keep our fingers crossed that the right parts came this time :)
I neglected to mention a complaint I received at the beginning of the month in yesterday's update. A community member mentioned their concern regarding unpleasant odors in the Clubhouse restrooms. I also spoke with the cleaning service about this matter and requested that they keep a "nose" out for this issue and if necessary replace the mop, or whatever tool, they may be using to clean the bathroom floors. Please let me know if the problem persists.
Enjoy the weekend and your Clubhouse!
Michael
I neglected to mention a complaint I received at the beginning of the month in yesterday's update. A community member mentioned their concern regarding unpleasant odors in the Clubhouse restrooms. I also spoke with the cleaning service about this matter and requested that they keep a "nose" out for this issue and if necessary replace the mop, or whatever tool, they may be using to clean the bathroom floors. Please let me know if the problem persists.
Enjoy the weekend and your Clubhouse!
Michael
Friday, December 10, 2010
Clubhouse Update 12/10/10
Merry Christmas everyone! Just a few things to pass along regarding the Clubhouse:
1. Champion Fitness returned towards the end of November to make final repairs to the Universal machine. However, the parts they received were not correct. Other parts have been ordered and the machine should be up and running before the end of the month. All the other gym equipment is functional to the best of my knowledge. If you find otherwise, please let me know.
2. The disinfectant bottle in the gym will be filled by the cleaning service. I contacted the business yesterday after receiving two comments on the notification log in the gym the last two weeks. Please let me know if the spray runs out again and we'll get the situation resolved another way.
3. I've received requests regarding the Entertainment system and its sporadic functionality. I am in the process of tracking down someone to come out and rewire the equipment so it works the first time, every time. I apologize for the inconvenience of the projector sometimes turning on and other times not. My goal is to have this matter resolved before the end of the month.
4. Regarding Clubhouse reservations: For the most up-to-date calendar, it is best to refer to the physical calendar posted in the case on the wall as you walk in to the Clubhouse. I am able to update the blog calendar weekly. So, again, the actual calendar in the Clubhouse will always be more current if you need to send me a reservation request.
I think that's all for now. I'm grateful to serve in this capacity! Enjoy your Clubhouse!
Michael
1. Champion Fitness returned towards the end of November to make final repairs to the Universal machine. However, the parts they received were not correct. Other parts have been ordered and the machine should be up and running before the end of the month. All the other gym equipment is functional to the best of my knowledge. If you find otherwise, please let me know.
2. The disinfectant bottle in the gym will be filled by the cleaning service. I contacted the business yesterday after receiving two comments on the notification log in the gym the last two weeks. Please let me know if the spray runs out again and we'll get the situation resolved another way.
3. I've received requests regarding the Entertainment system and its sporadic functionality. I am in the process of tracking down someone to come out and rewire the equipment so it works the first time, every time. I apologize for the inconvenience of the projector sometimes turning on and other times not. My goal is to have this matter resolved before the end of the month.
4. Regarding Clubhouse reservations: For the most up-to-date calendar, it is best to refer to the physical calendar posted in the case on the wall as you walk in to the Clubhouse. I am able to update the blog calendar weekly. So, again, the actual calendar in the Clubhouse will always be more current if you need to send me a reservation request.
I think that's all for now. I'm grateful to serve in this capacity! Enjoy your Clubhouse!
Michael
Tuesday, December 7, 2010
Monday, December 6, 2010
HOA Board Meeting
Just a reminder that the next HOA Board meeting will be held on Tuesday December 14th over at the clubhouse at 8:00pm.
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